Privacy policy

Nonu is a radiology reporting workspace operated by Gerald Batariwah in Ghana.

This policy applies to the Nonu website and web application.

We may collect information you provide when creating and using your account, including your name, email address, professional details, reports, templates, snippets, files and preferences.

We may also collect basic technical information needed to operate, secure and improve the service, such as browser and device information, error logs and security events.

Payments are processed by Paystack. Nonu receives subscription and transaction information but does not receive or store your full card number.

Reports are stored using Nonu's cloud services so they can be accessed across devices and shared when you choose.

If you lose your connection, recent changes are kept in your browser until they are saved to the cloud.

Reports may contain patient information. Only enter patient information when you and, where applicable, your institution are authorized to process it using Nonu.

You remain responsible for complying with applicable privacy, professional and institutional requirements.

Nonu does not currently offer a Business Associate Agreement. Do not use Nonu for information subject to HIPAA where a Business Associate Agreement is required.

Cloud AI features send the instruction and relevant report content to OpenAI or Anthropic only when you request the feature.

Before supported AI requests are sent, patient details recorded in the study header are replaced with placeholders. Information entered differently elsewhere in the report may not be recognized and may be sent as written.

Cloud dictation sends recorded audio to OpenAI for transcription.

Offline dictation and on-device features remain on your device.

We use information to operate Nonu, synchronize your work, provide requested features, secure accounts, process subscriptions, provide support and improve the reliability of the service.

We do not sell personal information or report content.

Nonu uses third-party providers to operate the service, including Clerk for authentication, Convex for application data and realtime services, Cloudflare for hosting and storage, Paystack for payments, Resend for email, and OpenAI and Anthropic for AI features when requested.

These providers process information as necessary to provide their services and are subject to their own privacy and security policies.

Some processing may take place outside Ghana, including in the United States.

Nonu uses technical and organizational measures designed to protect information stored in the platform, including authentication, access controls and server-side authorization.

We keep information while your account is active or for as long as needed to provide the service, maintain security and meet legal obligations.

When you delete your account, deletion of your cloud data begins. Some records may be retained where required by law or until backups expire normally.

Signing out clears report changes kept in your browser for offline use.

You may request access to, correction, export or deletion of your personal information, subject to applicable law.

For privacy or security questions, contact support@usenonu.com.

Please do not send patient information or medical images by email.

We may update this policy as Nonu or its service providers change. The latest revision date will always appear at the top of this page.